Known issues

We are not currently tracking a widespread critical compatibility issue. Individual device configurations can still affect audio permissions, screen sharing, and capture behavior.

Screen-sharing behavior can vary by capture mode

Status: Known limitation
Affected systems: Windows 10 and Windows 11

The private overlay can behave differently when sharing the entire desktop, an application window, or a browser tab.

Workaround: Run a short test before an important meeting and confirm the shared view from another participant's device.

Audio device changes may require a restart

Status: Investigating
Affected systems: Some Windows audio-driver configurations

Connecting or changing a headset after NoteMotion has opened may prevent the expected audio source from appearing immediately.

Workaround: Connect the device first, restart NoteMotion, and confirm the selected input before beginning the meeting.

Issue statuses

• Investigating: The report is confirmed and the cause is being identified.
• Fix in progress: A correction is being developed or tested.
• Known limitation: The behavior cannot currently be avoided in every setup.
• Resolved: The correction is available in a published release.

Report a problem

Include the following information:

• NoteMotion version
• Windows version
• Meeting application and version
• Microphone, headset, or audio device
• What you expected to happen
• What happened instead
• Steps that reproduce the issue

Contact support with these details. Include screenshots only when they do not reveal confidential meeting information.